Posts Tagged “feature requests”

[Video] How Social Media Customer Service Benefits the Entire Company

Here’s a really good overview about how using social media as part of your customer service programs can benefit other departments within your company. It’s not just a resource to deal with unhappy customers, but it is an avenue to receive insightful R&D feedback, hold focus groups and to track your competitor’s frailties. Social media has become an indispensable business tool.

Tags: , , , , , , ,
Post Under Business, Social Media, Video January 9, 2012
Page 1 of 11