Would You Apply for a Mortgage in Second Life?
By: skribe
This really is a great video demonstrating an impressive use of Second Life (or any other virtual world for that matter) for enhanced customer service. It does leave me wondering, however, whether anyone would choose to apply for mortgage and investment services in Second Life and just how secure the system is.
I also have to wonder about the choice of phrase ‘enhanced her satisfaction levels further by delivering other personalised services‘. In Second Life that really does take on a whole new meaning. That’s something that businesses need to be aware of when delivering their spiel.
About the Author: skribe
Antonio (aka skribe) has recently recovered from pleural empyema caused by pneumonia. He is a film-maker, digital media consultant and social media producer. skribe's clients have included CBS, Evian, P&G, Discovery Networks, Pernod Ricard and American Express. When he is not being a dad to his two boys he likes to pretend that he is a capable PC gamer.Follow him on Twitter, join his Facebook Fan Page and connect with him on LinkedIn or Google Plus.
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